PDAGENCY – TERMS OF SERVICE
Last Updated: January 5, 2026
1. SCOPE OF SERVICES
PDAGENCY LLC (hereinafter “the Agency”) provides professional digital services including, but not limited to, High-Performance Web Design, Strategic Advertising Management (Meta & Google Ads), and Custom Artificial Intelligence (AI) Business Automation. The specific services provided to the Client are those selected and confirmed at the time of purchase through the Agency’s authorized payment links.
2. SERVICE COMMENCEMENT AND DURATION
- Initial Commitment: All subscription-based services (Monthly Retainers) require an initial minimum commitment of three (3) full months. This period is essential for data collection, system optimization, and infrastructure stability.
- Automatic Renewal: After the initial three-month term, the service will automatically renew on a month-to-month basis unless cancelled by either party.
3. CANCELLATION AND TERMINATION POLICY
- Notice Period: To terminate the service after the initial commitment, the Client must provide written notice of cancellation at least thirty (30) days prior to the next scheduled billing date.
- Cancellation Method: All cancellation requests must be sent via email to billing@thepdagency.com.
- Effect of Cancellation: Upon cancellation, the Agency will complete any ongoing work within the final 30-day window. Access to proprietary Agency systems or shared automation assets may be revoked at the end of the service period.
4. PAYMENT TERMS AND BILLING
- Payment Processing: All payments are processed securely via Stripe. By providing payment information, the Client authorizes the Agency to charge the selected amount on a recurring monthly basis.
- Late Payments: The Agency reserves the right to suspend all services, including active advertising campaigns and AI automation workflows, if payment is not received within three (3) business days of the due date.
5. REFUND POLICY
- No Refunds: Due to the intensive manual labor, custom technical architecture, and non-refundable advertising spend associated with our services, PDAGENCY does not offer refunds for services already rendered or for partial months of service.
- Third-Party Costs: Any fees paid directly to advertising platforms (Meta, Google) or third-party software providers (CRMs, hosting, etc.) are the sole responsibility of the Client and are never refundable by the Agency.
6. DATA PRIVACY AND AI SYSTEMS
- Automation Security: The Agency utilizes secure third-party integration platforms, such as n8n, to build and manage AI workflows. These platforms adhere to industry-standard encryption and privacy protocols.
- Data Usage: Client data processed through AI systems is used strictly for the purpose of improving business efficiency and lead management for the Client. We do not sell or share Client data with third-party data brokers.
7. INTELLECTUAL PROPERTY
- Client Assets: The Client retains all rights to their brand assets, existing data, and original content provided to the Agency.
- Agency Work Product: Upon full payment of all outstanding invoices, the Client is granted a non-exclusive license to use the final deliverables (e.g., website code, ad copy, automation logic) for their business operations.
8. LIMITATION OF LIABILITY
While the Agency strives for maximum performance, the Client acknowledges that digital marketing and AI implementation involve variables outside of the Agency’s direct control (e.g., platform algorithm changes, market fluctuations). The Agency does not guarantee specific financial returns or lead volumes.